12 Weeks of Business Insights – What Changes When You Know Your Numbers Twelve weeks ago, we started this series with a simple premise. Most salon owners are running their businesses on instinct, and instinct has a blind spot. Not because they are undisciplined...
From Leaky Bucket to Full Chair: What Consistent Salon Retention Looks Like Twelve weeks ago, we started this campaign with a simple but uncomfortable idea: most salons are losing clients without realising it. Not because of bad service. Not because of pricing. But...
Getting Started With Salon Reporting – It Really Is This Simple There is a version of using your data that feels intimidating. Dashboards, metrics, KPIs, year-on-year analysis. It sounds like something you need a qualification for, or at least a lot more time...
Salon Retention Health Check: 10 Questions Every Salon Owner Should Ask Ask a salon owner how their retention is going and most will say pretty good. Ask them what their actual retention rate is – the percentage of clients who came in last quarter and have a...
What Your Salon Checkout Looks Like 30 Days After Going Integrated It is 9:30 on a busy Saturday morning. Your first client is in the chair. The appointments book is full. You have three colour clients overlapping at 11am, a bridal party at 1pm, and every available...
Your First 30 Days The retention tools in Simple Salon are designed to be activated gradually – not all at once. This 30-day plan walks you through the sequence. Week One: Know Your Number Start by pulling your Client Retention Report. It shows you exactly what...
