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Loyalty Points to Keep Clients Coming Back
Show your customers how much you value their loyalty and watch your business grow
Values
Turn every visit into a reason to come back
Reward your regulars and turn first-timers into loyal clients.
Loyalty Points Program
Automatic loyalty
POS
Pretty in pink rewards
Gift Vouchers
How loyal customers can reward you with more customers
Loyalty Card
Digital or ‘real you can feel’?
Client Referrals
Reward clients for referrals
Client Categories
Are you on our VIP list?
Reporting & Marketing
Friendly and profitable reminders for the loyalty program
Benefits
Every visit earns them a reason to book the next one
Built-in points, automatic accrual, redemption at the chair.
Loyalty Points Program
With Simple Salon all new clients can be automatically added to the Loyalty Program by default. Then you don’t have to do anything except set up how many points you wish them to get for each service, product, gift voucher or package they purchase. Your clients will automatically stack up loyalty points with every visit. Bonus!
POS
When a customer with accrued loyalty points is added to any sale a little pink heart shows up next to their name showing how many points they have. Another pink heart highlights redeemable services. This automatic prompting makes it super easy for you and your customer to redeem loyalty points.
Gift Vouchers
Love has a way of spreading. When you love something you want to share it, right? When your customers want to spread the good news about your amazing services they can convert their loyalty points into a gift voucher to give to a friend. This is a brilliant way your regular customers can attract new customers to your business and expand your loyal customer base. Of course they could always keep the gift voucher for themselves instead; self-care is important, right?
Loyalty Card
Once set up, loyalty points are automatically generated for each customer and you don’t need any plastic or cardboard card (and hole-punch!) to use the loyalty program. But if you think your customers would benefit from a physical loyalty card you can easily do that too. The Simple Salon Loyalty Program can be used with any barcoded card you choose.
Client Referrals
Isn’t it fantastic when you get a referral! Show your appreciation for referrals by celebrating and rewarding clients who refer new clients with loyalty points. It’s the kind of ‘extra-mile’ step customers love and it not only creates boundless goodwill it also encourages your customers to keep sharing that fantastic word-of-mouth about your business for you.
Client Categories
All your customers are important but some are more important than others, right? Show your reliable regulars and special spenders some extra love by putting them into a class of their own. The loyalty program can be used to cater for any subsection of your client base you choose. This is perfect if you’d like to set up a VIP list in order to identify, value and focus on your best clients. And remember, what we focus on expands!
Reporting & Marketing
One of the fantastic features of the loyalty program is the ability to run reports which show which of your loyal customers are close to getting a redeemable service. With that knowledge you can send a friendly SMS or email letting your client know they’re almost there for a ‘free’ reward. Sending a message focussed on what your client is going to get for free, if they come in for a service soon, is a no-pressure marketing bonus to the loyalty program and an easy way to drive more repeat business.
Testimonials
Success stories
Find out how our software has helped beauty salons increase records, simplify management and make their business more efficient.
★★★★★
Did your business steal your life? Take it back.
Freedom to breathe again: stop putting out fires and spend your evenings with your family, not stuck in admin.
Salon Loyalty App FAQs
Why Do Loyalty Reward Programs Work?
Loyalty reward programs work, I mean who doesn’t love to be rewarded for every single time they choose to book with you! Our salon loyalty app brings a whole new dimension to customer loyalty, our salon loyalty program helps to keep your clients coming back over and over again which means more business for you, and rewards for them, it’s a win-win!
How Can a Loyalty Program Benefit Your Salon?
Our loyalty system really is modern and it pairs and integrates with your other salon management systems. When you integrate your loyalty reward program with your salon marketing systems, like 1-Touch Marketing, you can give your clients targeted rewards that they will actually use. This personalisation is guaranteed to encourage a client to be a client for life, trust us!
If you want to strengthen your client relationships, drive revenue, and make your salon stand out from the competition, an epic salon loyalty program is guaranteed to do just that!
FAQ
Do you have questions? We have the answers!
We've collected the most popular questions about our software and detailed answers so you can easily learn everything that matters.
Can I transfer my data?
Yep, you sure can. We get loads of people switching from other salon software, and we can even help you figure out how to do it (hint, it’s not hard). You can also download your data from Simple Salon at any time.
Will my staff be able to take my clients?
No. Client records, visit history and contact details live in YOUR business account, not in anyone's personal phone. Access levels let each staff member see only what they need, and your data is exportable by you, any time.
I run everything on paper. How hard is the switch?
Easier than you think. We'll help you move your paper book and client list across, and most salons are up and running within a day. There's nothing to install, so it works in the browser you already have.
Can I use my existing device?
Yes, you can. As long as your existing device isn’t a manual typewriter. Simple Salon works with any computer, tablet, or smartphone with internet connectivity. You can even use your phone’s hotspot to connect to Simple Salon in hard to reach places.
Is there anything to install?
Nothing to install. Simple Salon works in any of your normal browsers like Chrome, Firefox, Safari, and Brave. Get going today, as soon as you sign up.
Is it safe?
We invest heavily in the most secure technology available. We use the same technology used for banks to keep your data YOUR data alone. For anyone who needs to know, the servers are in Australia.
Can I get training?
Sure can. We offer a range of videos to help you get started quickly and easily. And if you’d like a personal training session as well, we offer an online session (2 hours, on the phone). Get in touch for pricing, or request a time for personal training here.
Is it capped? I have a lot of operators.
Yes, your salon software pricing is capped. If you have 7 or more operators, the price you will be billed is capped at 7.
E.g. If you have 12 operators showing, on the Starter plan, your cost will be 7 x US$20 = US$140 per month (US), or 7 x A$25 = A$175 per month (Australia & NZ). The same cap applies in every region, and all prices exclude tax.
What does the included SMS mean?
Everyone loves SMS messaging, but it can be expensive. To help make SMS more affordable, you have the option of choosing one of our plans that add SMS credits to your account each month.
There are plans that include up to 300 SMS per operator. For a small extra monthly fee the SMS credits are automatically added to your account for your reminders and marketing needs.
E.g. If you have 5 operators showing, on the Pro plan that includes 200 SMS credits per operator, your cost will be 5 x A$45 = A$225 per month (Australia & NZ), or 5 x US$34 = US$170 per month (US), with 1000 SMS credits included.
Are the included SMS locked to each operator?
No, the SMS credits are added to your Simple Salon account each month and are available to be used across your business for your reminders, marketing and other SMS requirements. You can purchase additional credits if required.
Can switching to a salon booking app increase business?
Yep! Switching to an online booking app will increase your business, here’s why. We all know how tedious it can be to book appointments over the phone. From finding the number, to waiting on hold, to frantically flipping through your diary whilst the receptionist waits for you to confirm your appointment, you probably have chills just thinking about it!
But we’ve changed all that thanks to our salon booking software. Our salon software apps make it easy for your clients to book and rebook appointments at the touch of a button, so no matter where you are, or what you’re up to you can make sure you secure that much needed appointment.
Gone are the days of waiting for a callback to confirm your appointment, it’s time to get with the program and implement salon booking software for your business. Build customer loyalty with the option to book online, as well as with our salon loyalty software and you’ll have clients that keep coming back time and time again. Who doesn’t love more business, right?