What Your Rebooking Rate Is Really Telling You If you could only track one number in your salon, the rebooking rate would be a strong candidate. It is not the most visible metric, but it is one of the most consequential numbers in your business. This week we are going...
How to Set Up Automated Salon Marketing That Feels Personal The word “automated” makes a lot of salon owners nervous. It conjures up images of robotic bulk messages, generic promotional blasts, and the kind of impersonal communication that makes clients...
The Simple Salon Client Retention Report Explained Two weeks ago, we introduced the Rebook Reminder – the automation that follows up with clients who haven’t rebooked, quietly running in the background every day. But how do you know if it’s working?...
How Integrated Payments Unlock Salon Memberships You’ve connected your EFTPOS terminal to Simple Salon. Every checkout is now instant – invoice, tap, done. That’s the foundation. But it’s also a starting point. Because once your payments...
Gap-Filling Technology: How Smart Salon Software Maximises Your Schedule You know that gap between 10:15am and noon when nothing’s booked? When your stylist is tidying their station for the third time and checking their phone? Then at 2pm, you’re slammed....
How to Use the Simple Salon Operator Report to Build a Stronger Team Managing a team of operators is one of the most nuanced parts of running a salon. Performance is not always visible, conversations can feel awkward without context, and rewarding the right people is...
