How to Set Up Automatic Rebooking Reminders in Simple Salon Picture this: you are in the middle of a colour application, fully focused on your client. Somewhere across town, a client you have not seen in seven weeks just received a warm, personalised message from your...
How to Connect Your EFTPOS Terminal to Simple Salon Last week, we covered what integrated payments actually means – and why it is worth setting up in your salon. This week, we are doing the thing. Here is exactly how to connect your EFTPOS terminal to Simple...
Turn Your Salon Booking Page Into Your Best First Impression Your online booking page is live. Your availability is syncing, your services are listed, and everything is ready to go. Now comes the part that actually makes it work: making sure your clients can find it....
The Real Reason Salon Owners Feel Stuck (And How to Fix It) There is a feeling that a lot of salon owners know well, even if they have never said it out loud. You finish a busy week. The appointments were full, the team was working, clients seemed happy. And yet there...
Why Salon Clients Don’t Come Back (It’s Not What You Think) Ask most salon owners why a client stopped coming back and the answer tends to be the same: “They probably found someone cheaper” or “Their circumstances must have changed.” Sometimes that’s true. But...
Why Salon Clients Leave – And How to Win Them Back You’ve probably had this experience. A client you absolutely loved – someone who always left happy, who tipped well, who you genuinely enjoyed seeing – just stopped coming in. No warning, no...
