What Happens When You Turn On Rebook Reminder The most common thing we hear after someone activates Simple Salon’s Rebook Reminder? “I turned it on and kind of forgot about it. Then one day I noticed the calendar was filling up with clients I hadn’t...
What Your Rebooking Rate Is Really Telling You If you could only track one number in your salon, the rebooking rate would be a strong candidate. It is not the most visible metric, but it is one of the most consequential numbers in your business. This week we are going...
How to Set Up Automated Salon Marketing That Feels Personal The word “automated” makes a lot of salon owners nervous. It conjures up images of robotic bulk messages, generic promotional blasts, and the kind of impersonal communication that makes clients...
The Simple Salon Client Retention Report Explained Two weeks ago, we introduced the Rebook Reminder – the automation that follows up with clients who haven’t rebooked, quietly running in the background every day. But how do you know if it’s working?...
How to Set Up Automatic Rebooking Reminders in Simple Salon Picture this: you are in the middle of a colour application, fully focused on your client. Somewhere across town, a client you have not seen in seven weeks just received a warm, personalised message from your...