Ask a salon owner how their retention is going and most will say pretty good. Ask them what their actual retention rate is - the percentage of clients who came in last quarter and have a future appointment booked - and many will not know the number. That is not a...
You have read the stats. You have seen what other salons are doing. You know the benefits of online booking, automated reminders, and connected salon management. Now the question is: how do you actually get started? The good news is that it is simpler than most people...
Most salon owners have access to more business data than they actually use. This is by design - some reports matter weekly. Most don't. Why a Weekly Habit Works Better Than Monthly Reviews If you review your numbers monthly, you're looking at data that's 4 weeks...
Lapsed clients are your biggest untapped revenue source. They know you, they liked you at some point, and they're not comparing you to every other salon anymore - they're just not thinking about a haircut. Why Clients Lapse Clients don't usually lapse...
The retention tools in Simple Salon are designed to be activated gradually - not all at once. This 30-day plan walks you through the sequence. Week One: Know Your Number Start by pulling your Client Retention Report. It shows you exactly what percentage of clients who...
Online booking is powerful on its own. But when it connects to your POS, marketing, and client management, everything gets simpler. What connected actually means A connected salon software platform means that the same client information, booking history, and payment...
