12 Weeks of Business Insights - What Changes When You Know Your Numbers Twelve weeks ago, we started this series with a simple premise. Most salon owners are running their businesses on instinct, and instinct has a blind spot. Not because they are undisciplined or...
Getting Started With Salon Reporting - It Really Is This Simple There is a version of using your data that feels intimidating. Dashboards, metrics, KPIs, year-on-year analysis. It sounds like something you need a qualification for, or at least a lot more time than you...
Salon Retention Health Check: 10 Questions Every Salon Owner Should Ask Ask a salon owner how their retention is going and most will say pretty good. Ask them what their actual retention rate is - the percentage of clients who came in last quarter and have a future...
