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The Real Cost of No-Shows (And 3 Proven Ways to Reduce Them)
The Real Cost of No-Shows (And 3 Proven Ways to Reduce Them)There’s a number most salon owners know in their gut but try not to think about too often. It’s the amount of money that walks out the...
5 Salon Stats Every Owner Should Know in 2026
5 Salon Stats Every Owner Should Know in 2026There is a moment most salon owners recognise. You are sitting down at the end of the month, trying to piece together how things went, and you realise...
How Many Clients Are You Losing, and What’s It Costing You?
How Many Clients Are You Losing, and What’s It Costing You?Here’s a number most salon owners have never calculated: the annual cost of a single lost client. Not a complaint. Not a bad review....
What’s a Good Salon Client Retention Rate? How Does Yours Compare?
What’s a Good Salon Client Retention Rate? How Does Yours Compare?If someone asked you right now what’s your salon’s client retention rate? Would you know the answer? Most salon owners...
Why Your Salon’s End-of-Day Doesn’t Add Up (And What to Do About It)
Why Your Salon’s End-of-Day Doesn’t Add Up (And What to Do About It)It’s 6:15pm. Your last client left twenty minutes ago. Your team has gone home. You’re at the front desk,...
How Client Booking Habits Have Changed (And Why Salons Need to Catch Up)
How Client Booking Habits Have Changed (And Why Salons Need to Catch Up)Think about the last time you booked a restaurant. Or a doctor's appointment. Or a fitness class. Chances are, you didn't pick...
“So, I just opened a second salon and the service I got was great, the support staff were right onto my questions and really went out of her way to help me. I recently went to Europe for 6 weeks, it was awesome just accessing the program anywhere I was able to see how my girls were going on and I could get paid!!!”
“So, I just opened a second salon and the service I got was great, the support staff were right onto my questions and really went out of her way to help me. I recently went to Europe for 6 weeks, it was awesome just accessing the program anywhere I was able to see how my girls were going on and I could get paid!!!”