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Simple Salon vs Treatwell

Own Your Client Relationships Without Marketplace Commission

Simple Salon is a complete salon management platform: bookings, POS, marketing automation, and reporting, with no new client fees.

No contracts · No card required · Cancel anytime

Keep what you earn

Treatwell takes commission on every marketplace booking, adding up across hundreds of appointments a month. Simple Salon charges one flat subscription with no new client fees, so you keep what you earn.

Built to run the salon

Treatwell's main product is the marketplace, with management tools built around client discovery. Simple Salon is a business management platform first: full POS, staff rostering, inventory, memberships, loyalty points and 40+ reports.

Worldwide, not just Europe

Available worldwide, a steady choice if you work in other markets or plan to grow.

Why Salon Owners Are Considering a Treatwell Alternative

Simple Salon is a Treatwell alternative that lets you own your client relationships without paying new client fees. Your client data stays yours to export at any time, online bookings carry no new client fees, and they run through your own site rather than a third-party marketplace. Treatwell is a beauty booking marketplace with a large presence across the UK and Europe.

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Its main value is client discovery: connecting new clients to salons through the Treatwell platform. But that discovery comes at a cost. There is commission on each booking made through the marketplace, and a client relationship that ends up being handled by a third-party platform. For salon owners who want a management platform focused on running the business well, keeping their own client data, and growing without new client fees, a Treatwell alternative makes a strong case.

The real cost: Treatwell vs Simple Salon

Feature / Cost Simple Salon Treatwell
Business model Flat monthly subscription Marketplace + commission
New client fees None Yes, 35% + VAT on a new client's first booking, 0% on repeats
Client ownership You own your client data Platform-mediated
Availability Worldwide UK and select EU countries
Reporting 40+ reports (KPI, rebooking, revenue, staff) Basic management tools
Marketing automation Smart Send: rebook, win-back, birthday, follow-up Limited
POS / Cash register Full POS included Limited
Inventory management Included Limited
Loyalty points Included Limited
Free trial Yes Not applicable (marketplace listing)
Bottom line Flat fee, you keep the client and the revenue Pay commission and share the client relationship

• Sources: treatwell.co.uk and simplesalon.com, verified April 2026. Treatwell operates as a marketplace and charges commission on marketplace bookings; the exact rate depends on your market and agreement, so confirm current terms with Treatwell.

Keep Revenue From Every Appointment

Treatwell charges commission on bookings made through its marketplace, and that percentage adds up across hundreds of appointments each month. Simple Salon charges a flat monthly subscription with no new client fees, so what you earn from each appointment stays with you.

Simple Salon payment freedom

A Management Platform, Not a Directory Listing

Treatwell's main product is the marketplace, and its management tools sit around that discovery function. Simple Salon is a business management platform first: full POS, staff rostering, inventory management, memberships, gift vouchers, loyalty points, 40+ reports, and automated marketing.

Salon management on tablet

Available Beyond UK and Europe

Treatwell operates in the UK and a selection of European countries. Simple Salon is available worldwide, which makes it a steady choice for salons working in other markets or planning to grow beyond Treatwell's coverage area.

Simple Salon reporting dashboard

Automated Marketing That Keeps Clients Coming Back

Simple Salon's Smart Send automates the campaigns that bring clients back: rebook reminders, win-back messages for lapsed clients, birthday campaigns, and follow-up sequences. It builds a direct relationship with your clients that does not depend on a marketplace platform.

Simple Salon support team

Fewer Wasted Gaps Between Your Appointments

When a client books online, Simple Salon can offer them the times right beside your existing appointments, either straight after one finishes or just before the next one starts. Your day then stays in bigger working blocks instead of breaking up into short gaps that are too small to fill.

Your data is yours, always

Some providers make it hard to leave, locking your client list and history behind a paywall, charging you to export your own data, or tying you into long contracts and other strange rules. We don’t play those games. With Simple Salon your clients, bookings and reports are always yours: export everything anytime, at no cost, with no lock-in. If you ever move on, you take it all with you.

Switching

Moving from Treatwell takes a day, not a month

1

Export your data

Download your clients, services and history from Treatwell. We’ll show you exactly where the buttons are.

2

We import it for you

Our team helps bring your client list and appointments across. Once we have your files, most salons are up and running within a day.

3

Keep taking bookings

Share your new booking link on your socials and your book keeps filling, now with no commission on new clients.

Run Your Salon on Your Terms, Free Trial Available

No marketplace commission and no platform dependency. Just a complete alternative to Treatwell for running your business.

FAQ

Frequently asked questions

Does Simple Salon help salons get new clients?

Simple Salon supports online bookings through Reserve with Google, Facebook, and Instagram, so clients can find you and book directly without going through a third-party marketplace.

Does Simple Salon charge new client fees?

No. Simple Salon charges a flat monthly subscription. There are no new client fees.

Is Simple Salon available in the UK and Europe?

Yes. Simple Salon is available worldwide, including in the UK and across Europe.

What management features does Simple Salon include?

Simple Salon includes appointments, full POS, client management, staff rostering, inventory management, memberships, packages, gift vouchers, loyalty points, digital forms, staff commissions, and 40+ reports.

Who owns the client relationship?

With Simple Salon, your client records belong to your business. A booking made through a marketplace is mediated by that platform, but a client who books on your own Simple Salon page is your client, with their details kept in your system.

Can Simple Salon bring clients back without a marketplace?

Yes. Smart Send runs rebook reminders, win-back messages, birthday campaigns, and follow-up sequences, so you keep clients returning through your own channels rather than relying on a marketplace.

Is there a free trial?

Yes. Simple Salon offers a free trial so you can set up your salon and see how it works before you commit.

Can I migrate my client data from Treatwell?

Contact the Simple Salon support team to talk through data migration options before you switch.