What to Look For in Salon Payment Integration
If you've started looking at integrated payments options, you may have noticed that most salon software products now offer some form of payment integration.
Which Australian payment providers are supported?
The Australian in-person payments market is heavily shaped by two providers: Tyro and ANZ Worldline. A large proportion of Australian salons use one of these two.
Any salon software claiming payment integration in Australia should support both. Simple Salon integrates with both Tyro and ANZ Worldline – which means most Australian salon owners can connect what they already have.
Be cautious of integrations that support only international payment providers, or that require you to switch terminals or sign new merchant agreements to get the feature working.
How is the integration built?
There’s a meaningful difference between a direct integration and a screen-scraping or middleware-dependent connection.
Simple Salon’s Tyro integration is direct: Simple Salon communicates directly with the Tyro terminal using Tyro’s authorised API and similarly ANZ Worldline with thier authorised API.
Both approaches are stable, tested, and built on provider-supported infrastructure. This matters for reliability – particularly at checkout, where a failed payment connection is not an acceptable outcome.
What happens to payment data?
With a direct software-terminal integration, every transaction is recorded in both your EFTPOS system and your salon software automatically. There’s no manual entry, no nightly export, no data that exists only in one place.
This is foundational to everything else – reconciliation, reporting, memberships, GST calculations. If your payment data isn’t clean and automatically captured, all the downstream work that depends on it becomes manual again.
Is there local support?
Payment integrations occasionally have issues. Terminals go offline, updates cause behaviour changes, merchant IDs expire. When this happens, you want to be able to call someone who understands Australian EFTPOS infrastructure and your salon software simultaneously.
Simple Salon’s support team is based in Australia. They understand Tyro and ANZ Worldline setups, know the common fault patterns, and can help you resolve issues without a three-hour offshore support queue.
What does setup actually require?
Some integrations require a technician visit, new hardware, or a merchant account change. Others, like Simple Salon, require only your existing Merchant ID and Terminal ID – information you already have.
Setup should take minutes, not days. If a vendor tells you the integration requires a significant onboarding process, ask exactly what that involves and whether it’s a one-time cost or an ongoing complexity.
Simple Salon Integrated Payments is built on Australian payment infrastructure – Tyro and ANZ Worldline. See How Integrated Payments Work →