7 Automatic Messages That Keep Them Coming Back (While You Relax)
We call it 1-Touch Marketing—Less work, more results.
Set it up and then be confident that your customers are getting all the direct marketing messages perfect for them, which is perfect for you too.
Here are the 7 automatic 1-Touch Marketing message types designed to do the heavy lifting for you:
1. New Client Message
When a new client is added into your database they will automatically get a lovely warm welcome message. Like all the marketing messages it can be set up for an automatic SMS or automatic Email (or even both!). It’s a nice touch to reach out and make your new client feel a bit special. And so easy it do.
2. 2nd Appointment Reminder
Sometimes you get a feeling maybe some of your new—or regular—customers would like a bit of an advance reminder for their booking. With the ‘2nd Appointment Reminder’ you can send them a heads up message weeks before their appointment, making sure they’ve got it firmly in their busy diary well ahead of time.
3. Appointment Reminder
From the feedback of thousands of happy Simple Salon users the most effective appointment reminders seem to be those sent a day or two (max) ahead of the time of your clients appointment. Get fewer no shows and share more of your personality by customising this crucial and highly valuable feature.
4. Birthday Message
Happy Birthday! To you. Well, it might not be your birthday today but you can get it right for your customers by wishing them a happy birthday with an automated Birthday Message set up to go out on their birthday or even a day or two before. Customise your message to make ‘em feel a little special—and maybe get a booking out of it too!
5. Clients Who Haven’t Been In Message
What’s the easiest way to drum up some business? Send an SMS to your clients who haven’t been in for some time. You can set it up to go out to those who haven’t been in for a couple of months, three or more. Whatever you think is best for your customers. This simple message can make a big impact on increasing bookings.
6. Rebook Reminder
Set this one to send out any number of weeks after your clients’ appointments as a gentle reminder to rebook for those who haven’t done so yet. You can even make it service specific as a way of further personalising client engagement.
7. Follow Up Message
Your client has just had their appointment with you and their experience is still fresh in their mind. Take advantage of this and have the system send them an SMS at the perfect time with a link to a survey, a voucher for their next visit or even some aftercare information.
Watch the video below to learn how to enable each of these 1-Touch Marketing messages.
7 Automatic Messages That Keep Them Coming Back (While You Relax)
We call it 1-Touch Marketing—Less work, more results.
Set it up and then be confident that your customers are getting all the direct marketing messages perfect for them, which is perfect for you too.
Here are the 7 automatic 1-Touch Marketing message types designed to do the heavy lifting for you:
1. New Client Message
When a new client is added into your database they will automatically get a lovely warm welcome message. Like all the marketing messages it can be set up for an automatic SMS or automatic Email (or even both!). It’s a nice touch to reach out and make your new client feel a bit special. And so easy it do.
2. 2nd Appointment Reminder
Sometimes you get a feeling maybe some of your new—or regular—customers would like a bit of an advance reminder for their booking. With the ‘2nd Appointment Reminder’ you can send them a heads up message weeks before their appointment, making sure they’ve got it firmly in their busy diary well ahead of time.
3. Appointment Reminder
From the feedback of thousands of happy Simple Salon users the most effective appointment reminders seem to be those sent a day or two (max) ahead of the time of your clients appointment. Get fewer no shows and share more of your personality by customising this crucial and highly valuable feature.
4. Birthday Message
Happy Birthday! To you. Well, it might not be your birthday today but you can get it right for your customers by wishing them a happy birthday with an automated Birthday Message set up to go out on their birthday or even a day or two before. Customise your message to make ‘em feel a little special—and maybe get a booking out of it too!
5. Clients Who Haven’t Been In Message
What’s the easiest way to drum up some business? Send an SMS to your clients who haven’t been in for some time. You can set it up to go out to those who haven’t been in for a couple of months, three or more. Whatever you think is best for your customers. This simple message can make a big impact on increasing bookings.
6. Rebook Reminder
Set this one to send out any number of weeks after your clients’ appointments as a gentle reminder to rebook for those who haven’t done so yet. You can even make it service specific as a way of further personalising client engagement.
7. Follow Up Message
Your client has just had their appointment with you and their experience is still fresh in their mind. Take advantage of this and have the system send them an SMS at the perfect time with a link to a survey, a voucher for their next visit or even some aftercare information.
Watch the video below to learn how to enable each of these 1-Touch Marketing messages.